Privacy Policy

At Fayla Sleepwear, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop on our website.

What Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Your name

• Your contact details (email address, shipping address, phone number)

• Your payment information (processed securely through our payment partners)

• Your order history and preferences

• Your feedback, product reviews, or messages you send us

We may also collect anonymous data like your browser type, IP address, and how you interact with our site to help improve your shopping experience.

How We Use Your Information

We use the information we collect to:

• Process your orders and deliver your products

• Communicate with you about your order, account, or customer support needs

• Send you updates, promotions, and special offers (only if you’ve signed up to hear from us!)

• Improve our website, products, and services

We promise never to sell or rent your personal information to third parties.

Sharing Your Information

We only share your information with trusted services that help us run Fayla Sleepwear, such as:

• Payment processors (like Shopify Payments, PayPal, Afterpay, etc.)

• Shipping carriers (like Australia Post)

• Website hosting and analytics providers

These third parties are only given the information they need to perform their services and are required to keep your data safe.

How We Protect Your Information

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Our website uses secure technology (SSL encryption) to protect your details when you shop with us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here. By continuing to use our website, you agree to the latest version.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at:

📧  hello@faylasleepwear.com.au

Thank you for trusting Fayla Sleepwear!